Returns and refunds
We want you to be happy with our entire line of organic cotton sleepwear. Once your return or exchange has been authorized, you will receive simple instructions on how to return or exchange your items and will receive a prepaid shipping label via email.
How soon will I get my refund?
Won’t take too long. Once your return items are received by Leena & Lu, a refund is typically issued in about 10 business days to your credit card (or original method of payment).
What items are returnable / exchangeable?
We are happy to accept unworn and unwashed items purchased within the last 30 days of the shipment date.
What items are non-refundable / exchangeable?
In certain situations we won’t be able to accept a return or exchange. Any item(s) marked as final sale or any free gifts or promotional items with retail value are not eligible for returns/ exchanges.
You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.